The Right Job with MSCU
We're often looking for new employees dedicated to Sharing Knowledge and Creating Solutions for our diverse membership, so if you see a position below you qualify for, just send us your resume to the address below. We're an equal opportunity employer that believes in hard work, fair compensation and community.
MemberSource Credit Union
Attn: Human Resources
10100 Richmond Ave.
Houston, TX 77042
Email: hr@membersourcecu.org
Fax: 713.244.3308
Collector - Westchase Office
Reports to Manager, Collections
Partial Summary - Contact members on past due accounts utilizing various communication methods. Negotiate payment options and arrangements as circumstances indicate in order to reduce delinquency and losses to the credit union. Make effective use of collection tools. Maintain precise documentation in accordance with credit union policy and objectives. Handle incoming calls from members to resolve payment issues. Prepare repossession files and initiate extensions and amended agreements within prescribed guidelines to assist members in resolving delinquency and avoiding repossession. Skip trace accounts as needed and recommend attorney assignments and charge offs to Collections Manager.
Requirements - High school diploma or GED equivalent. This position requires strong verbal and written communication to uphold a professional image of the credit union. Ability to navigate between multiple systems in gathering and relaying information, including proficiency in Excel, Outlook and Word. Successful candidate will have a minimum of two years of collections experience with working knowledge of consumer finance collection laws and Bankruptcy regulations. Basic understanding of loan contracts including APR, amortization schedules, and simple interest calculations. Ability to work independently and maintain a strong level of self-motivation that focuses on results. Bilingual English/Spanish a plus.
Hours: M-F 8am - 5pm
Please check back periodically. Positions will be added as they become available.
