Home Banking

A: Home Banking and BillPayer are free!

A: Balance and information inquiries, transfers between deposit accounts, transfers to make loan payments, advances from your line of credit loans, review account history, export data to Quicken and/or Microsoft Money, change your password, as well as set up your own stock portfolio and track its performance, and more.

A: In order to maximize security and to protect your account, we recommend several precautions:

• Please be sure to completely exit your Internet access software (browser) after using Home Banking.
• Please make sure your computer is secured and unauthorized persons don't have access to your passwords and e-mail information.
• Never give your password to anyone or write it in a place that can be easily accessed.
• Avoid passwords that are easily guessed (like your phone number or social security number, or consecutive numbers). Make your password truly unique and something you'll easily remember.
• Protect this information just as you would cash in your pocket.

A: You must use a browser that supports 128-bit encryption. Supported browsers and platforms: Microsoft Internet Explorer version 5.0 and higher Netscape Navigator version 6.0 and higher Mozilla version 1.4 and higher Mozilla FireFox version 0.9 and higher Opera version 7.11 and higher Safari version 1.25 and higher (Other and older browser version may work, but are not explicitly supported.) We support the use of the following platforms: Microsoft Windows 98, NT, 2000, and XP, and Macintosh OSX (other platforms may work, but are not explicitly supported).

A: If you perform a transaction by mistake, you should be able to undo the transaction since you are given a confirmation option to complete the activity or cancel it. If you have confirmed it, contact the Member Service Center at 713.627.4000.

A: You can see the past 90 days of your account history. However, if you sign up for eStatements, you can view up to 12 months of past eStatements.

A: Yes, you can download account information into Quicken, MS Money and Managing Your Money. Simply click on the Reports tab in Home Banking. Once you have run the report for your desired account, click on the "Download to Quicken" or "Download to Money links", and you're ready to balance your checkbook, track your expenses, and much more.

A: Yes, in fact we encourage you to change it periodically. Click on the Profile button from the account access page to change your password. Remember that changing your online account access password will not change your Touchtone Teller password.

A: We encourage you to keep your email address up to date so we make it easy for you to change your email address anytime. Just click on the Profile button from the account access page and go to "Update Member Info" to change your email address.