Shared Branching Network
Over 5600 Locations Nationwide
MemberSource CU partners with other credit unions across the country to provide convenient access to your funds and accounts, creating a Shared Branching network that allows members of other credit unions to use their branches to conduct basic transactions. What does that mean to you? You can conduct transactions at more than 5600 locations nationwide including more than 229 in Texas alone. Whether you are across town and can't get to your branch, on vacation, away at college, or even if you've relocated due to a natural disaster, your MemberSource CU account remains accessible because of Shared Branching.
NEW: As of May 1, 2025, all Shared Branching users that have an ID issued from a state other than the one they are currently in will need to complete an ID verification process called IDCheck. This is a network-wide verification program, not just for MemberSource CU branches or members. This new fraud prevention measure allows the credit union to verify it is actually the member accessing the account, not an imposter.
How it Works:
When a guest member with an out of state ID visits a shared branch location, a teller will now identify and authenticate the member using a QR code and a one-time passcode multi-factor authentication verification. This additional layer of authentication will be used whenever a cash or check withdrawal is requested. It may be used at other times as deemed appropriate to validate a member's ID.
Steps for the Guest Member:
- Scan the QR code on the lobby signage
- Select credit union's name from drop down list
- Enter member number and last four digits of SSN
- Upload a photo of ID
- Take a selfie
- Receive one-time passcode, show teller to complete transaction - Passcode valid for 20 minutes
Looking for a Shared Branch location? Find one closest to you.
Safe Deposit Boxes
Private & Secure
Safeguard your valuables in a completely private and secure place. MemberSource offers four different safe deposit box sizes at our Westchase location. Annual fees are deducted from your MemberSource account and are pro-rated depending on the initial month of the rental. Choose the size that best fits your needs and visit our Westchase branch to get some peace of mind.
- 3"x5" for $25
- 3"x10" for $35
- 5"x10" for $65
- 10"x10" for $100
* Safe deposit box contents are not insured by MemberSource Credit Union.
Your Insured Funds
Your Funds Are Safe at MemberSource Credit Union
Your deposits at MemberSource are insured by the National Credit Union Administration (NCUA). This is a federal agency that insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States government. This share insurance is similar to the deposit insurance protection offered by the Federal Deposit Insurance Corporation (FDIC).
Deposit accounts are insured up to $250,000 per qualifying account with separate coverage of up to $250,000 for retirement accounts. As an added measure of security, our members’ funds are also covered by Excess Share Insurance (ESI) which provides up to $250,000 of additional protection on member deposit accounts. That means deposits at MemberSource are insured up to $500,000.
Not one penny of insured savings has ever been lost by a member of a federally insured credit union. If any credit union were ever to fail, the NCUSIF will make any necessary payouts to members – usually within 3 days from the time the credit union ceases operation.
If you would like to learn more about insured deposits, go to mycreditunion.gov and click on Keep Your Money Safe Link. You may also request a copy of Your Insured Funds provided by NCUA or the credit union.
NCUA Insured Funds:
Use this link to learn more about how your accounts at MemberSource CU are insured.
https://www.ncua.gov/Legal/GuidesEtc/GuidesManuals/NCUAHowYourAcctInsured.pdf
Excess Share Insurance
Savings in this credit union may be insured up to $500,000. This exceptional level of coverage is attained through a combination of federal insurance provided by the National Credit Union Administration (NCUA) and private insurance by the Excess Share Insurance Corp. (ESI).
NCUA insures individual savings accounts up to at least $250,000*. In addition, the Board of Directors has chosen to provide an additional $250,000 of savings coverage to qualifying accounts through ESI, a licensed property and casualty insurance company.
For example, if a member has a savings account, a checking account and a certificate of deposit, that when added together totals $290,000, then $250,000 is insured by the NCUA, with the remaining $40,000 insured by ESI. Deposit insurance is provided on a dollar-for-dollar basis and is payable only upon the failure and liquidation of the credit union.
EFT Notice
A copy of our Electronic Funds Transfer Account Disclosure is available for your review at any time. Contact us if you have any questions.
EFT Account Disclosure
Security
We Take Security Seriously
At MemberSource Credit Union, your security is very important to us. It's our job to ensure your Online Banking, Mobile Banking and BillPayer transactions are 100% secure and to let you know about any and all scams found in today's world.
Phishing Information
If you've never seen the word "phishing" before, here's a quick bit of history: according to the Anti-Phishing Working Group, the word "phishing" comes from the analogy that Internet scammers are using email "lures" to "fish" for passwords and financial data from the sea of Internet users.
Overall, this scheme uses e-mails appearing to come from a legitimate company or user and directs recipients to fake Web sites where they are asked for personal financial information.
If you have received a fraudulent email or if you entered personal information because of such a fraudulent email, please let us know immediately by forwarding a copy of the email to phishing@membersourcecu.org.
Closing An Account
We understand that there may come a time when you no longer need your MemberSource CU account. We hate to see you go, but know you can always open an account in the future as long as you meet the membership qualifications at that time.
In order to close an account, please contact us at 713.627.4000, email web.msc@membersourcecu.org or visit any branch office. You must be the primary owner of the account to request closing your membership account. When you contact us, provide us with your name and account number. We will require you to positively verify certain information in order to process your request. We will mail any remaining funds to you or transfer them to another account owned by you.
