Having a MemberSource CU Platinum Visa® card in your wallet has additional benefits adding even more value to your card.
Travel and Emergency Assistance - Count on Emergency Assistance While Traveling
When you're traveling or working anywhere in the world, your covered MemberSource CU Platinum card gets you access to a multilingual call center - 24 hours a day, 365 days a year - for the assistance you need. You, your spouse and legal dependent children under 22 years of age who are traveling with you can call toll-free in the United States or collect when traveling abroad. Service include: medical and legal referrals, emergency transportation and more.
Easy access - Call the Benefit Administrator at 1.800.992.6029 to get your questions answered. If you are outside the U.S., you can call collect at 1.804.673.1675. Travel and Emergency Assistance Services is provided on a best-effort basis and may not be available due to problems of time, distance or location.
Certain terms, conditions and exclusions apply.
Auto Rental Collision Damage Waiver (ARCDW) - Count on Built-in Auto Coverage
When you use your covered MemberSource CU Platinum card to rent a vehicle, you'll get built-in Auto Rental Coverage. You're covered for physical damage, theft, reasonable and customary towing and loss-of-use charges. Decline the Collision Damage Waiver coverage offered by the rental agency and make sure your name is listed on the auto rental agreement.
Easy claim process - Go to www.eclaimsline.com or call to talk to a Benefit Administrator at 1.800.348.8472 to initiate your claim. If you are outside the U.S., you can call collect: 1.804.673.1164. You must sign and return your claim form (or if you prefer, file online) within 90 days of the date of incident - you can supply any outstanding documentation afterwards.
Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered MemberSource CU Platinum or Gold card to secure transactions.
Extended Warranty Protection - Extend Your Product's Warranties Automatically
Extend your warranty's time period when you use your covered MemberSource CU Platinum card for your purchase. Extended Warranty Protection will double the time period of coverage to your existing manufacturer's U.S. warranty up to one additional year on eligible warranties of three years or less. There is a per claim maximum of $10,000 and a per cardholder maximum of $50,000.
Easy product registration and claim process - When you make a purchase, you can register your product online at www.cardbenefitservices.com or call the Benefit Administrator at 1.800.551.8472 (outside the U.S., call collect: 1.303.967.1096) - that way the Claim Center will have all the pertinent information readily available should you need to file a claim later.
Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered MemberSource CU Platinum or Gold card to secure transactions.
